Frequently Asked Questions

Got Questions? We’ve Got Honest Answers.

Selling your home can be a big decision, and we know that clarity and trust matter most. Since 2015, we’ve helped hundreds of homeowners in Charlotte and surrounding areas navigate tricky property situations with confidence. Below, you’ll find answers to some of the most common questions we receive. If you don’t see your question here, please reach out — we’re always happy to talk through your unique situation.

Q: Will you be listing my house on the MLS or actually buying it?

A: Great question! We’re not real estate agents, and we won’t be putting your house on the MLS. We are professional, direct home buyers — which means when we make you an offer, it’s because we’re ready and able to purchase your property ourselves. Since 2015, we’ve bought over 500 homes of all types: inherited houses, vacant properties, homes in disrepair, tenant-occupied rentals, and everything in between. No showings. No waiting around for a buyer. No uncertain contracts falling through due to financing.

Because we buy with cash, there’s no need to wait for bank loan approvals, appraisals, or third-party delays. We control the process and can move as quickly as you need — often in just days. You choose the closing date, and we make sure the transaction is smooth, transparent, and on your terms. Our goal is to simplify the sale for you and remove the common pain points that come with traditional listings.

Q: Do you pay fair prices for properties?

A: Yes — absolutely. But it’s important to understand that fair doesn’t always mean full market value. Most of the homes we purchase are sold to us below retail price, and there’s a good reason for that: we offer a faster, easier, and far more convenient selling process with no repairs, no showings, and no out-of-pocket expenses. In exchange for that speed and simplicity, we seek a fair discount that allows us to handle repairs, carry holding costs, and resell or rent the property responsibly.

Sellers often come to us when they need to sell quickly, can’t or don’t want to make repairs, are dealing with inherited or problematic properties, or simply prefer a guaranteed offer over the uncertainty of the open market. When you factor in the time, money, and hassle saved — along with the absence of commissions, fees, and months of waiting — many homeowners find that our offers are extremely fair and well worth considering.

If you’re exploring your options, we encourage you to take advantage of our free, no-obligation cash offer and review our helpful resource: “Compare Selling to an Investor vs. Listing with an Agent.” It breaks down the pros and cons of each approach so you can make the best decision for your unique situation.

Q: How do you determine the price to offer on my house?

A: Our pricing process is thorough, thoughtful, and grounded in real-world market data. We consider several key factors when evaluating your property — including its current condition, needed repairs or updates, the location and neighborhood trends, the age and layout of the home, and the recent sale prices of comparable properties nearby. If the home has unique features, structural issues, tenant situations, or other considerations, we factor those in as well.

We combine this with over 50 years of combined real estate experience and a practical, commonsense approach to arrive at a fair, transparent offer that works for both parties. Because we’re buying the home as-is — and taking on the responsibility of repairs, cleanup, carrying costs, and future resale — we aim to create a win-win solution that reflects those risks and efforts. That said, there’s absolutely no pressure or obligation to accept. Getting an offer from us simply gives you more clarity, more control, and another option on the table — one that could save you time, money, and stress.

Q: Are there any fees or commissions to work with you?

A: Never. One of the biggest advantages of working with us is that you avoid all the traditional fees and hidden costs that usually come with selling a home. There are no agent commissions, no listing fees, and often no closing costs at all. What we offer you is exactly what you’ll receive at closing (minus any existing mortgage payoff or liens) — no surprises, no last-minute deductions.

In fact, in many transactions, we’ll go even further by covering expenses like your attorney fees, title company charges, and transfer taxes. This means more money stays in your pocket, and you don’t have to come out of pocket for anything along the way. We also handle the cleanup, repairs, and any post-closing property concerns — so you can truly walk away with peace of mind.

Once we buy the house, we take on all the risk and responsibility of ownership — whether it’s dealing with repairs, property maintenance, code violations, or future resale. You won’t have to worry about fixing a thing, scheduling showings, or keeping the property in perfect condition. Just sell it to us as-is and leave the rest to our experienced team. It’s our job to make the process easy — and we take that commitment seriously.

Q: How are you different from a real estate agent?

A: Real estate agents are licensed professionals who help list your home on the market in hopes of attracting a buyer — but that process can take weeks or even months, especially if your house needs repairs, cleaning, staging, or professional photos. In addition to the long wait, you’ll typically pay 5–6% of the sale price in agent commissions, plus closing costs, inspection repairs, and potentially buyer concessions. And if the buyer’s financing falls through, you’re back to square one.

By contrast, we are direct, professional home buyers — not agents — and that makes a big difference in how fast and simple the process is. We buy houses with our own cash and can close on your timeline, often in a matter of days. There are no listings, no open houses, no fees, and no commissions. You won’t have to deal with appraisals, lender approvals, or contract fall-throughs.

Plus, we bring a deeper level of problem-solving experience to the table. Our team includes an in-house paralegal who can resolve complex legal and title issues, work through probate or inheritance situations, and ensure a clean, smooth closing even in the trickiest circumstances. We’ve built our business around helping homeowners solve real problems with speed, compassion, and certainty — something most agents simply aren’t equipped to offer.

Q: Is there any obligation when I submit my info?

A: Absolutely not — and we mean that sincerely. When you reach out to us, we treat your inquiry with respect and professionalism from the very beginning. We’ll ask a few basic questions to understand your property and situation better, and then we’ll evaluate it to determine if it’s a good fit for our buying criteria. From there, we’ll prepare a no-obligation, no-pressure cash offer for your consideration.

There’s no commitment required and no strings attached. You’re completely free to take your time reviewing the offer, ask questions, or even explore other options. If it makes sense for you, we’ll move forward and handle everything from that point on — closing on your schedule, with no fees or repairs needed. If it doesn’t feel like the right time or the right solution, that’s okay too. You walk away with more clarity, a better understanding of your home’s value, and additional insight into your options.

We believe selling your home should be a decision you feel good about, not one you’re pressured into. That’s why our process is built on honesty, transparency, and respect for your goals. Whether you choose to work with us or not, we’re happy to help however we can.

Still Have Questions?

We’re always happy to talk. Reach out today and speak with a real person who’s ready to help — not pressure you. Since 2015, we’ve built our business on honesty, reliability, and genuine care for the people we work with.

Let’s see if we can help you, too.

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